Privacy Policy - Grid Lock

Information We Collect

Information You Provide

When you contact us or use our services, you may provide personal information including:

▸ Name and contact details through inquiry forms
▸ Project specifications and business requirements
▸ Communication preferences and feedback

Automatically Collected Information

Our website automatically collects certain technical information:

▸ Browser type, device information, and operating system
▸ Pages visited, time spent on site, and navigation patterns
▸ IP address and approximate geographic location
▸ Referral source and exit pages

Storage Technologies

We use localStorage and similar browser technologies to store preferences and enhance user experience. For detailed information about these technologies, please refer to our Cookie Policy.

How We Use Your Information

Service Delivery

We process your information to respond to inquiries, provide project assessments, deliver development services, and maintain ongoing communication about your projects.

Website Improvement

Usage data helps us understand how visitors interact with our site, identify technical issues, optimize performance, and enhance overall user experience.

Communication

We may send project updates, service information, and relevant industry insights to contacts who have expressed interest in our services. You can opt out of marketing communications at any time.

Legal Compliance

We may process personal data to comply with legal obligations, respond to valid legal requests, protect our rights and interests, and prevent fraudulent or harmful activities.

Legal Basis: We process personal data based on consent, contractual necessity, legitimate business interests, and legal obligations as applicable under data protection regulations.

Information Sharing and Disclosure

We do not sell personal information to third parties. We may share data in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist with website hosting, analytics, email communications, and other operational functions. These providers are contractually obligated to protect your data and use it only for specified purposes.

Business Operations

In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the involved parties. We will notify affected users of any such changes and the choices available to them.

Legal Requirements

We may disclose information when required by law, in response to valid legal processes, to protect rights and safety, or to investigate potential violations of our terms.

Data Security Measures

We implement industry-standard security practices to protect your information:

Technical Safeguards

▸ Encryption of data in transit and at rest
▸ Secure server infrastructure and regular updates
▸ Firewall protection and intrusion detection

Organizational Measures

▸ Access controls limiting data to authorized personnel
▸ Employee training on data protection practices
▸ Regular security audits and vulnerability assessments

Important: While we take extensive precautions to protect your data, no transmission over the internet is completely secure. We encourage users to take reasonable steps to protect their own information.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy:

▸ Contact information and inquiry data are retained while business relationships remain active
▸ Project-related communications are stored for the duration of the project plus reasonable follow-up period
▸ Analytics data is aggregated and anonymized after collection
▸ Financial and legal records are retained as required by applicable laws

When data is no longer needed, we securely delete or anonymize it in accordance with our data retention schedule and legal requirements.

Your Privacy Rights

You have the following rights regarding your personal information:

Access and Portability

Request a copy of the personal data we hold about you in a structured, commonly used format.

Correction

Request correction of inaccurate or incomplete personal information.

Deletion

Request deletion of your personal data, subject to legal retention requirements.

Objection and Restriction

Object to certain processing activities or request restriction of processing in specific circumstances.

Withdraw Consent

Withdraw consent for processing based on consent at any time, without affecting the lawfulness of prior processing.

To exercise these rights, please contact us through the details provided on our contact page. We will respond to your request within the timeframe required by applicable data protection laws.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

▸ Avoid filling out contact forms, account registrations, or any data-submitting features
▸ Disable cookies through your browser settings (see our Cookie Policy for more details)
▸ Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us using the contact details provided on our Contact page. We will process your request promptly and in accordance with applicable data protection regulations.

International Data Transfers

As we serve clients worldwide, your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws through:

▸ Standard contractual clauses approved by relevant authorities
▸ Adequacy decisions recognizing equivalent data protection standards
▸ Your explicit consent where required by law

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete such information promptly. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other operational needs. When we make material changes, we will:

▸ Update the "Last Updated" date at the top of this page
▸ Provide prominent notice on our website
▸ Notify you directly if the changes significantly affect your rights

We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out through our contact page. We are committed to addressing privacy inquiries promptly and transparently.

For data protection inquiries, privacy rights requests, or security concerns, please use our contact form and indicate the nature of your inquiry in the subject line.