Terms and Conditions

1. Agreement Overview

This agreement governs your relationship with Grid Lock and your use of our arcade game development services, website, and related offerings. By proceeding to use our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

If you are entering into this agreement on behalf of a company or organization, you represent that you have the authority to bind that entity to these terms. References to "you" include both individual users and any entity you represent.

2. User Conduct and Responsibilities

2.1 Professional Conduct

Users must maintain professional standards when interacting with Grid Lock. This includes:

▸ Providing accurate and truthful information in all communications
▸ Respecting intellectual property rights of Grid Lock and third parties
▸ Maintaining confidentiality of any proprietary information shared during projects
▸ Responding promptly to requests for information necessary for project completion

2.2 Legal Compliance

You agree to comply with all applicable local, national, and international laws and regulations when using our services. This includes but is not limited to laws regarding intellectual property, data protection, consumer rights, and business conduct.

2.3 Prohibited Content

You may not use our services to develop or promote content that:

▸ Infringes on intellectual property rights of others
▸ Contains harmful, threatening, abusive, or discriminatory material
▸ Violates privacy rights or misappropriates personal information
▸ Facilitates illegal activities or promotes harm to individuals or groups

3. Project Engagement Terms

3.1 Project Initiation

Development projects begin only after both parties sign a detailed project agreement specifying scope, deliverables, timeline, payment terms, and intellectual property arrangements. The project agreement supersedes general terms for specific project matters.

3.2 Client Responsibilities

During project execution, clients must:

▸ Provide timely feedback and approvals at designated milestones
▸ Supply necessary assets, content, and information as agreed
▸ Make payments according to the established schedule
▸ Ensure they have rights to any materials provided to Grid Lock

3.3 Project Changes

Changes to project scope, requirements, or timeline must be documented through formal change requests. Such changes may affect project cost and delivery schedule. Grid Lock will provide estimates for scope changes before proceeding with implementation.

4. Warranties and Representations

4.1 Client Warranties

You warrant and represent that:

▸ You have the legal capacity to enter into this agreement
▸ All information provided to Grid Lock is accurate and complete
▸ You own or have rights to any materials you provide
▸ Your use of our services does not violate any agreements with third parties

4.2 Service Warranties

Grid Lock warrants that services will be performed with reasonable skill and care consistent with industry standards. Specific warranties for deliverables will be outlined in individual project agreements. We do not warrant that developed games will achieve specific commercial success or market reception.

5. Disclaimers and Limitations

5.1 No Guarantee of Results

Grid Lock does not guarantee specific outcomes, revenues, user engagement levels, or market performance for developed games. Success depends on numerous factors including market conditions, marketing efforts, competition, and player preferences beyond our control.

5.2 Third-Party Services

We may utilize or recommend third-party tools, platforms, or services during development. We are not responsible for the performance, availability, or terms of these third-party services. Your use of such services is at your own discretion and risk.

5.3 Market Information

Any market analysis, player data, or industry insights provided are for informational purposes only and should not be considered financial or investment advice. Market conditions change rapidly, and historical performance does not predict future results.

6. Limitation of Liability

To the fullest extent permitted by applicable law:

6.1 Consequential Damages

Grid Lock shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, including but not limited to loss of profits, goodwill, data, or other intangible losses, even if advised of the possibility of such damages.

6.2 Liability Cap

Our total aggregate liability arising from or related to any project or service shall not exceed the total amount paid by you to Grid Lock for the specific service or project that gave rise to the claim during the twelve months preceding the claim.

6.3 Essential Purpose

These limitations apply regardless of the form of action and shall survive even if any limited remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations, so these may not apply to you.

7. Indemnification Obligations

7.1 Client Indemnification

You agree to indemnify, defend, and hold harmless Grid Lock and its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from:

▸ Your breach of these terms or any project agreement
▸ Your violation of any laws or regulations
▸ Infringement of intellectual property rights through materials you provided
▸ Your use or distribution of developed games or services

7.2 Indemnification Process

The indemnified party will promptly notify you of any claims and cooperate reasonably in the defense. You may not settle any claim without our prior written consent if such settlement would impose obligations or liability on us.

8. Confidentiality

Both parties may have access to confidential information during project engagement. Each party agrees to:

▸ Maintain confidentiality of non-public information disclosed by the other party
▸ Use confidential information only for purposes related to the project
▸ Protect confidential information with reasonable security measures
▸ Return or destroy confidential information upon request or project completion

Confidentiality obligations do not apply to information that is publicly available, independently developed, or required to be disclosed by law.

9. Force Majeure

Neither party shall be liable for failure to perform obligations due to circumstances beyond reasonable control, including but not limited to acts of nature, government actions, labor disputes, utility failures, internet disruptions, pandemics, or other unforeseen events. The affected party will notify the other promptly and make reasonable efforts to mitigate the impact. If the force majeure event continues for more than sixty days, either party may terminate the affected project agreement.

10. Dispute Resolution

10.1 Informal Resolution

Before initiating formal proceedings, parties agree to attempt resolution through good faith negotiations. Either party may initiate this process by providing written notice of the dispute.

10.2 Mediation

If informal negotiations do not resolve the dispute within thirty days, parties agree to pursue mediation with a mutually agreed mediator before resorting to litigation or arbitration.

10.3 Governing Law

These terms shall be governed by and construed in accordance with applicable laws, without regard to conflicts of law principles. Any legal proceedings shall be conducted in the appropriate jurisdiction as specified in individual project agreements.

11. General Provisions

11.1 Entire Agreement

These Terms and Conditions, together with any signed project agreements and our Privacy Policy, constitute the entire agreement between you and Grid Lock regarding the subject matter and supersede all prior agreements and understandings.

11.2 Severability

If any provision is found invalid or unenforceable, the remaining provisions continue in full force and effect. The invalid provision shall be modified minimally to make it enforceable while preserving its intent.

11.3 Waiver

Failure to enforce any provision does not constitute a waiver of that provision or any other provision. Waivers must be in writing and signed by the party granting the waiver.

11.4 Assignment

You may not assign or transfer these terms or any rights or obligations without Grid Lock's prior written consent. We may assign these terms in connection with a merger, acquisition, or sale of assets.

11.5 Notices

All notices must be in writing and sent to the contact information provided on our contact page. Notices are deemed received when delivered by email or recognized courier service.

12. Modifications to Terms

Grid Lock reserves the right to modify these Terms and Conditions at any time. Material changes will be communicated through:

▸ Updated effective date at the top of this document
▸ Notice on our website homepage
▸ Email notification to active project clients

Your continued use of services after modifications indicates acceptance of updated terms. For active projects, existing agreements remain in effect unless both parties agree to updated terms.

13. Questions and Contact

If you have questions about these Terms and Conditions or require clarification on any provisions, please contact us through our website. We are committed to maintaining transparency and addressing your concerns regarding our legal terms.