Terms of Service
These Terms of Service govern your access to and use of Grid Lock's website and development services. By using our services, you agree to be bound by these terms.
Effective date: October 24, 2025
1. Acceptance of Terms
By accessing or using Grid Lock's website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you should not use our services.
These terms apply to all visitors, users, and others who access or use our services. We reserve the right to update or modify these terms at any time, and your continued use of the services constitutes acceptance of any changes.
2. Service Description
Grid Lock provides professional arcade game development services including:
- ▸ Tactical arcade game development with combat mechanics
- ▸ Business analytics and market positioning for arcade operations
- ▸ Experimental gameplay prototyping and testing
- ▸ Project consultation and technical feasibility assessment
Service specifications, timelines, and deliverables will be defined in individual project agreements. We reserve the right to modify, suspend, or discontinue any aspect of our services with reasonable notice.
3. Acceptable Use Policy
Permitted Uses
You may use our services to:
- ▸ Access information about our development services
- ▸ Submit legitimate project inquiries
- ▸ Engage with our development team for professional purposes
Prohibited Activities
You agree not to:
- ▸ Use our services for any illegal or unauthorized purpose
- ▸ Attempt to gain unauthorized access to our systems or networks
- ▸ Distribute malware, spam, or engage in phishing activities
- ▸ Scrape or harvest data from our website without permission
- ▸ Interfere with or disrupt the integrity of our services
- ▸ Impersonate any person or entity or misrepresent your affiliation
4. Communications and Contact
When you submit inquiries or communicate with us through our contact forms:
- ▸ You must provide accurate and complete information
- ▸ You authorize us to use the provided contact information for project-related communications
- ▸ You may opt out of marketing communications while still receiving service-related messages
- ▸ You are responsible for maintaining the confidentiality of any project information shared
We reserve the right to verify the authenticity of inquiries and decline service requests that do not meet our business criteria.
5. Service Availability and Modifications
Website Availability
While we strive to maintain continuous access to our website, we do not guarantee uninterrupted availability. We may suspend or restrict access for maintenance, updates, or other operational reasons. We are not liable for any inconvenience or loss resulting from service interruptions.
Service Modifications
We reserve the right to modify, enhance, or discontinue any aspect of our services, website features, or pricing at any time. Active project agreements will be honored according to their specific terms, but future services may be subject to updated offerings and pricing.
Geographic Restrictions
Our services are offered globally, though certain limitations may apply based on jurisdiction, technical capabilities, or business considerations. We reserve the right to refuse service in specific regions.
6. Intellectual Property Rights
Our Content
All content on this website, including text, graphics, logos, images, code, and design elements, is owned by Grid Lock or its licensors and protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without explicit written permission.
Project Work
Intellectual property rights for developed games and related materials will be specified in individual project agreements. Typically, clients receive defined usage rights upon full payment, while we may retain certain portfolio and demonstration rights as agreed.
User Submissions
By submitting project concepts, ideas, or other materials to us, you grant Grid Lock a non-exclusive license to use such information for the purpose of evaluating and potentially developing your project. We respect confidentiality and will not publicly disclose proprietary information without your consent.
7. Pricing and Payment
Service pricing and payment terms will be established in individual project agreements. Generally:
- ▸ Prices displayed on our website are indicative and subject to confirmation
- ▸ Payment schedules are defined based on project milestones
- ▸ All fees are exclusive of applicable taxes unless stated otherwise
- ▸ Late payments may incur additional charges as specified in agreements
8. Warranties and Disclaimers
Our services are provided on an "as is" and "as available" basis. While we strive for quality and professionalism:
- ▸ We make no warranties regarding the uninterrupted or error-free operation of our website
- ▸ We do not guarantee specific outcomes or market performance for developed games
- ▸ Information on our website is for general guidance and may not apply to all circumstances
- ▸ Third-party links or references do not constitute endorsements
Specific warranties for development projects will be detailed in individual service agreements.
9. Limitation of Liability
To the maximum extent permitted by law, Grid Lock shall not be liable for:
- ▸ Indirect, incidental, special, consequential, or punitive damages
- ▸ Loss of profits, revenue, data, or business opportunities
- ▸ Damages resulting from unauthorized access to or use of our systems
- ▸ Damages arising from third-party content, products, or services
Our total liability for any claim related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Grid Lock, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including legal fees) arising from your use of our services, violation of these terms, infringement of intellectual property rights, or any harm caused to third parties through your actions.
11. Termination
We reserve the right to suspend or terminate your access to our services at any time, without notice, for conduct that we believe:
- ▸ Violates these Terms of Service or applicable laws
- ▸ Could cause harm to other users, Grid Lock, or third parties
- ▸ Could expose us to liability or regulatory scrutiny
Upon termination, your right to use our services ceases immediately. Provisions that by their nature should survive termination will remain in effect.
12. Governing Law and Dispute Resolution
These Terms of Service shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising from these terms or our services shall be resolved through:
- ▸ Good faith negotiations between the parties
- ▸ Mediation, if negotiations are unsuccessful
- ▸ Binding arbitration or competent courts as a final resort
13. Severability
If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its intent.
14. Changes to Terms
We may revise these Terms of Service from time to time. When we make material changes:
- ▸ We will update the effective date at the top of this page
- ▸ We may provide notice through our website or via email
- ▸ Continued use of our services constitutes acceptance of the updated terms
We encourage you to review these terms periodically to stay informed of any updates.
15. Contact Information
If you have questions about these Terms of Service or need clarification on any provisions, please contact us through our website. We are committed to addressing your concerns and providing clear explanations of our terms.